What is an AI email parser?
An AI email parser is email parsing software that reads incoming emails and pulls out the details that matter, a form of intelligent document processing for the inbox. For Inmar, it reads each cargo enquiry as the email arrives and matches it against available vessels, so the team starts from a relevant vessel match instead of searching the inbox.
The problem: hundreds of cargo enquiry emails a day
Inmar’s inbox received hundreds of commercial cargo enquiries every day. Each email could contain a potential deal, but finding the relevant enquiries meant reading messages one by one and checking them against available vessels.
The volume made it easy for opportunities to go unnoticed. The team could only work through so many emails manually, and useful enquiries could be left waiting in the inbox.
What we built: an AI matching engine that reads every cargo enquiry
We built an AI matching engine that handles the inbox work automatically. It reads incoming cargo enquiry emails and matches each enquiry against available vessels as the emails arrive.
This means the team can start from a relevant vessel match instead of searching through the inbox for one.
- Step 1:
Stage 1ReceiveA cargo enquiry arrives by email.
- Step 2:
Stage 2ReadAI reads the enquiry details.
- Step 3:
Stage 3MatchCompare the enquiry with available vessels.
- Step 4:
Stage 4SurfaceMake the match available to the team.
The result: 800+ emails a day, matched to available vessels
More than 800 emails can be processed each day, with cargo enquiries matched to available vessels as they arrive. The team spends less time scanning the inbox and more time following up on relevant opportunities.
- Every email processedAI reads incoming cargo enquiry messages automatically.
- Matches as emails arriveEnquiries are checked against available vessels without waiting for a manual search.
- Fewer missed opportunitiesRelevant enquiries are less likely to remain buried in the inbox.
- Always-on workflowThe matching process can run throughout the day, including outside office hours.
What changed for Inmar’s team?
The team no longer has to find every relevant enquiry by reading hundreds of emails manually. AI does the first pass and surfaces vessel matches for action. This automated email triage works as emails arrive and can run throughout the day, including outside office hours, so relevant enquiries are less likely to stay buried in the inbox.
